Get Quicker Table Turnovers with Restaurant Tablets

3 min read
Oct 30, 2023 1:19:00 PM

Table of contents:

Revolutionize Your Restaurant: Quicker Table Turnover with Tablet Technology

    1. How to Digitally Modernize a Restaurant

    2. Benefits of Tablets for Faster Turnover

      1. Self-Service Options

      2. Expedited Payment Settlement

    3. Optimization of Table Operations

      1. Automated Table Reservations

    4. Partnering with oona


Revolutionize Your Restaurant: Quicker Table Turnover with Tablet Technology


Tablet technology has come leaps and bounds in helping restaurants to improve their workflow. Not only can tablets streamline a customer’s experience by letting them order and pay directly, but tablets can also help with quicker table turnovers, reduced labor costs, and boost kitchen efficiency. Here’s how tablets can meet every restaurant workflow need.


How to Digitally Modernize a Restaurant

Restaurants are increasingly turning to technology to help improve customer experience, with the trend of tablets being used in restaurants on the rise.

Many establishments rely on wait staff to deliver menus and take orders from customers. This process can often take time – some tables might all be ready to order at the same time or wait staff might accidentally take the wrong order and have to fix it – and it can lead to unnecessary waits for customers.

Using tablet technology means customers can view menus, make an order, and pay quickly, streamlining the restaurant process and leading to faster table turnovers and ultimately improved profits for restaurants.


Benefits of Tablets for Quicker Table Turnover

Gone are the days of customers being frustrated at having to flag down a waiter to make a drink or food order. By incorporating tablets into the ordering process, restaurants can put the timing and frequency of orders back into the customer’s hands. 

Tablets help establish an efficient ordering process, reduce the waiting time for food, minimize any errors, and tables can be turned over much more frequently.


Self-Service Options

Restaurant tablets mean customers no longer need to wait for the menu before choosing what to order. They can peruse at leisure and select items to order at their own convenience, without the need for any interactions with wait staff. 

This can also optimize the number of things a customer may want to order. For example, if a customer would like to order another item but can’t find anyone to take their order, they’re not likely to add to their order. With a tablet, customers can order as often as they like, which can increase restaurant profitability. 

Customers ordering and paying from tablets means there’s less need for interactions with wait staff. Without staff needing to run menus, take orders, and make payments, restaurants are able to reduce the number of staff needed on a given day, thereby also reducing labor costs.


Expedited Payment Settlement

Tablets are not only useful in digitizing menus and allowing customers to make orders in their own time. Tablets can also be used as a payment device, doing away with the need for a traditional cash register. 

Traditionally, a customer would need a staff member to pay the bill. They would either need to go up to the counter to pay or provide a card to be processed at the restaurant’s fixed POS device. With tabletop tablets, when customers have finished their meal, they can simply tap-and-pay with any contactless payment method , such as a card or smart device. There’s even the possibility for separate bill settlements with tablets, which is helpful especially in situations with bigger groups. 

This fast bill settlement makes the whole process much easier and more efficient for both the restaurant and the customer.


Optimization of Table Operations

When restaurants rely solely on wait staff to take orders, they run the risk of human error. Staff might not hear an order correctly, might miss customizations, or forget entire orders. However, if customers are able to order directly off the menu, there is less room for error, creating a more efficient process overall.

Restaurant tablets can connect to ordering machines in the kitchen, so when a customer taps in an order on the tabletop tablet, they’re making a direct transmission to the kitchen. This creates a timely meal delivery for customers, and a more streamlined process for the kitchen, where they’re not waiting on orders to come in from front-of-house staff.

By getting orders as soon as they’re delivered, kitchen staff can also work to co-ordinate the release of multiple orders at a time across different tables.


Automated Table Reservations

Handling reservations can be a nightmare for restaurants, especially when customers can make bookings in-person, or by calling or emailing the restaurant. 

Another technological advancement for restaurants is restaurant automation. With a digital reservation system, restaurants can pool all booking requests through one system. This means no double-booking and helps to reduce customer waiting times for a table. 


Partnering with oona

Restaurants looking to streamline their systems and establish quicker table turnovers need a partner they can trust. oona devices can be incorporated into a variety of establishments, from sit-down restaurants to fast-food chains, to boost efficiency and improve the workflow of restaurants for the better. Restaurants turn to oona devices to create a better customer experience overall.